MindCare Terms & Policies

Welcome to MindCare. By using our website and booking services, you agree to the following terms and policies. These are designed to ensure clarity, fairness, and a consistent experience for all clients.

1. Nature of Services

  • MindCare offers guided wellness sessions focused on relaxation, personal growth, and mental clarity.
  • Our services are intended for general well-being and lifestyle support. They are not medical, psychological, or psychiatric treatment.
  • We do not diagnose, treat, or cure any health conditions. If you require medical or psychological assistance, please consult a licensed professional.

2. Booking & Payment

  • All sessions must be booked in advance through our website.
  • Full payment is required at the time of booking to confirm your appointment.
  • We accept major payment methods as listed during checkout.

3. Finality of Bookings

  • All bookings are final. Once a session is scheduled and paid for, it cannot be canceled, rescheduled, or refunded.
  • Please ensure you are available at your chosen time, as we are unable to accommodate changes.

4. No Refund Policy

  • MindCare maintains a strict no-refund policy. Refunds will not be issued under any circumstances, including:
    • Missed appointments
    • Late arrivals
    • Dissatisfaction with session outcomes
    • Change of mind or scheduling conflicts

5. Session Conduct

  • Clients are expected to arrive on time and prepared for their session.
  • Late arrivals may result in reduced session time, with no adjustment in fees.

6. Confidentiality

  • All personal information shared with MindCare is treated with strict confidentiality.
  • We do not share client data with third parties unless required by law.

7. Disclaimer

  • By booking a session, you acknowledge that you understand the nature of our services and accept full responsibility for your participation.
  • Results may vary. MindCare makes no guarantees regarding outcomes or effectiveness.

8. Policy Updates

  • MindCare reserves the right to update these policies at any time. Changes will be posted on this page and take effect immediately.